We sell our services & products using "try before you buy" scheme and expect you to try our product before you purchase it. Therefore the refund request will be considered only if product doesn't operate properly on a customer's device.

Refund is not satisfied in the following cases:

1. Customer has not requested technical support before submitting refund request.
2. Customer refuses to follow instructions given by support team in order to make product to operate correctly.
3. Customer has purchased product by mistake.

Can not be refunded:

1. Reseller/Affiliate commission.
2. Order processing fee.

To request a refund:

Send us an e-mail with the following information:

• Contact Name
• The E-Mail address entered on the purchase transaction
• Order reference number
• Reason for refund

No further information is necessary, but we would welcome any additional comments you may have so that we may improve our products and services.